Privacy Policy

Last updated: May 22, 2026

1. Introduction

AdTide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI ad creative studio.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (encrypted)

Creative Data

When you use the Service, you may provide and generate:

  • Creative briefs (product names, descriptions, tone, format)
  • Generated ad imagery and copy
  • Campaign names and ad status labels

Usage Data

We automatically collect:

  • Device information (browser type, operating system)
  • Log data (access times, pages viewed)
  • Feature usage patterns

Payment Information

Payment processing is handled by our payment provider. We do not store your credit card details. The provider's privacy policy applies to payment transactions.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Generate ad imagery and copy from your briefs
  • Host and display the creative in your library
  • Send important account notifications
  • Process payments and manage credits
  • Improve our Service and develop new features
  • Respond to your support requests

4. AI Processing

Your briefs are sent to third-party AI models to generate imagery and copy. This processing:

  • Occurs only when you request a generation
  • Transmits your brief text and format settings to the AI provider
  • Does not share your data with other users
  • Is subject to the AI provider's data handling terms

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Third parties that help us operate the Service (hosting, AI generation, payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement security measures including:

  • Encryption of data in transit (HTTPS)
  • Encryption of sensitive data at rest
  • Secure password hashing
  • Regular security audits
  • Access controls for personnel

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time. Some data may be retained for legal or business purposes (e.g., transaction records).

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to certain processing
  • Withdraw consent

To exercise these rights, contact us at [email protected].

9. Cookies

We use essential cookies for:

  • Authentication (keeping you logged in)
  • Security (preventing fraud)
  • Preferences (remembering your settings)

We do not use advertising or tracking cookies.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us.

11. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at [email protected].